Class BusinessChat


  • public final class BusinessChat
    extends java.lang.Object
    • Method Summary

      All Methods Static Methods Concrete Methods 
      Modifier and Type Method Description
      static java.lang.String BCParameterNameBody()
      Body is used to help the customer by providing a pre-configured contextual message that the customer can tap to send to smooth the transition into Business Chat.
      static java.lang.String BCParameterNameGroup()
      Group is used to help the business or customer service platform route the message to the appropriate support agent group.
      static java.lang.String BCParameterNameIntent()
      Intent is used to help the support agent or business system identify the product, service, account, or other context when the customer tapped the button to send the message.
      • Methods inherited from class java.lang.Object

        clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait
    • Method Detail

      • BCParameterNameIntent

        public static java.lang.String BCParameterNameIntent()
        Intent is used to help the support agent or business system identify the product, service, account, or other context when the customer tapped the button to send the message.
      • BCParameterNameGroup

        public static java.lang.String BCParameterNameGroup()
        Group is used to help the business or customer service platform route the message to the appropriate support agent group.
      • BCParameterNameBody

        public static java.lang.String BCParameterNameBody()
        Body is used to help the customer by providing a pre-configured contextual message that the customer can tap to send to smooth the transition into Business Chat.